Returns & Exchange Policy
Last updated October 2026
You can exchange any unworn, unwashed uniform item for a different size within 7 days of delivery. Faulty items are replaced or refunded free of charge.
How to exchange
- Message us on WhatsApp (+92 321 8485251) with your order number and the size you need.
- Send the item back in its original packaging, or drop it at our factory.
- We dispatch the new size as soon as we receive the item.
Items we cannot exchange
- Items that have been worn, washed, altered or name-labelled.
- Custom-made items for bulk/institutional orders, unless faulty.
- Socks, for hygiene reasons, unless faulty.
Refunds
If an item is faulty or we cannot provide the size you need, we refund to your bank account, JazzCash or Easypaisa within 7 working days of receiving the item.